Step-by-step guide to your application

  • Step 1. Southern Cross Care Residential Homes and Locations
  • Step 2. Time Frame for Residential Care Placement
  • Step 3. Your Personal Information
  • Step 4. Your Pension and Medicare Information
  • Step 5. Your Assets and Income Information
  • Step 6. Your Health Information
  • Step 7. Your Wellness & Lifestyle Information

Accompanying Documents

Please ensure that you have, or you are in the process of obtaining the following documents/information to assist with this application.

  • A copy of your Aged Care Assessment (ACAT) which can also be referred to as an Aged Care Client Record (ACCR) or a Support Plan;
  • OR
  • Referral Code for Permanent Residential Code (refer to Section 3 of the Application)
  • Copies of Power of Attorney and/or Guardianship approvals (if applicable)
  • Copy of Centrelink Aged Care Fees Letter and Assets and Income Summary (if received from Department of Human Services)