As a new staff member, I am very happy in my position. The people I work with are helpful, friendly and informative.
I find Southern Cross Care to be supportive of their staff and provide excellent care to the residents.
There is excellent communication between management and general staff through staff meetings, electronic communication and in person.

There is a climate of open communication amongst all. I like living at the Rivulet where there is a room of equal opportunities, and mutual respect amongst staff and residents.

I am very happy here. I thank my children every day for finding this place for me. Overall, it is a superb place for me – the staff are all wonderful they look after my many requests.

Guilford young Grove is a small, friendly aged care facility. As a resident here since 2006 I have found life here supportive of my needs. The beauty of this area gives an additional enjoyment.
Anne, resident

The staff are always courteous anytime – day or night. Nothing is ever a trouble to them.

I love being here. The care is great, and the food is good. I can go out when I please. I enjoy my trips out on the bus and like going to the BBQ’s.

The staff without exception are kind, caring, very professional, considerate, and thoughtful. My observations are that all residents are treated in this way, and nothing is too much trouble for them. I am not an occasional visitor but spend the greater part of daylight hours there daily and therefore well-qualified to make comment from the heart.

My mother moved into the Rivulet last year. Since this time, she has been settled and happy. All team members are respectful and kind. Any request or concern has been dealt with in a timely manner and with excellent follow up.
To provide care in a respectful and kind manner at all times is comforting for me know. Thank you to the team.

I have been in Ainslie for 14 months. I am receiving excellent care. The staff are helpful, pleasant, and friendly to both myself and my wife. The nursing staff are fantastic when I am unwell. The facility is clean and has magnificent views and is pleasant to live in. If you have to be in a nursing home situation, in my opinion this is the best.