Guilford young Grove is a small, friendly aged care facility. As a resident here since 2006 I have found life here supportive of my needs. The beauty of this area gives an additional enjoyment.
Anne, resident

I find the staff to be fabulous, I have no complaints with anyone. I do not need to ask for much but if I do the staff are always happy to help me.
Staff have tried hard during the challenging Covid times we have just been through.

I am very happy here. I thank my children every day for finding this place for me. Overall, it is a superb place for me – the staff are all wonderful they look after my many requests.

The surroundings around the area are beautiful and well cared for, it is a great pleasure to be able to see every day. As far as my views go, I am very happy with the care John is getting.

I have been in Ainslie for 14 months. I am receiving excellent care. The staff are helpful, pleasant, and friendly to both myself and my wife. The nursing staff are fantastic when I am unwell. The facility is clean and has magnificent views and is pleasant to live in. If you have to be in a nursing home situation, in my opinion this is the best.

Montessori caring is a system of education aimed at people living with dementia, who seek to develop natural interest and activities in the same manner and behavior as they used to prior to cognitive decline. I feel incredibly lucky and grateful that I have been part of this caring unit in Memory Support. Our residents can partake in any activities like jigsaw puzzles, quiz, singing etc. as their preference with supervision or support is required. It is beautiful to see.

As a new staff member, I am very happy in my position. The people I work with are helpful, friendly and informative.
I find Southern Cross Care to be supportive of their staff and provide excellent care to the residents.
There is excellent communication between management and general staff through staff meetings, electronic communication and in person.

Southern Cross Care is very open and responsive to resident’s requests, and they always aim to satisfy those requests. They are very open to suggestions from residents like day trip locations.

The staff are always courteous anytime – day or night. Nothing is ever a trouble to them.