My mother moved into the Rivulet last year. Since this time, she has been settled and happy. All team members are respectful and kind. Any request or concern has been dealt with in a timely manner and with excellent follow up.
To provide care in a respectful and kind manner at all times is comforting for me know. Thank you to the team.

The surroundings around the area are beautiful and well cared for, it is a great pleasure to be able to see every day. As far as my views go, I am very happy with the care John is getting.

I am very happy here. I thank my children every day for finding this place for me. Overall, it is a superb place for me – the staff are all wonderful they look after my many requests.

The staff without exception are kind, caring, very professional, considerate, and thoughtful. My observations are that all residents are treated in this way, and nothing is too much trouble for them. I am not an occasional visitor but spend the greater part of daylight hours there daily and therefore well-qualified to make comment from the heart.

Thank you, Guilford Young Grove, for your continued support especially Hannah the Leisure & Lifestyle Officer for all the activities you provide to us.

There is a climate of open communication amongst all. I like living at the Rivulet where there is a room of equal opportunities, and mutual respect amongst staff and residents.

I love being here. The care is great, and the food is good. I can go out when I please. I enjoy my trips out on the bus and like going to the BBQ’s.

As a new staff member, I am very happy in my position. The people I work with are helpful, friendly and informative.
I find Southern Cross Care to be supportive of their staff and provide excellent care to the residents.
There is excellent communication between management and general staff through staff meetings, electronic communication and in person.

Guilford young Grove is a small, friendly aged care facility. As a resident here since 2006 I have found life here supportive of my needs. The beauty of this area gives an additional enjoyment.
Anne, resident