COVID-19: Updates & Information

COVID-19: Updates & Information


Wednesday, September 16, 2020

When to use Personal Protective Equipment (PPE) in Aged Care
PPE isn’t always necessary. The Department of Health recommends donning PPE only when you are caring for someone with a confirmed case of COVID-19 OR a suspected case of COVID-19, or when in quarantine.


Tuesday, September 1, 2020

To our valued Residents, Families and Friends,

Southern Cross Care have been closely monitoring the current COVID-19 outbreak that is occurring in Victoria. We are also members of a Victorian and Tasmanian advisory group which is working together to ensure the lessons learned on mainland Australia are incorporated into our plan to manage the risk of COVID-19 in Tasmania.

Additionally, a number of Southern Cross Care homes were recently visited by the Aged Care Quality and Safety Commission (ACQSC) to undertake a COVID-19 infection control audit. These audits are currently happening statewide across all organisations and aged care providers

During their visit the ACQSC made a few recommendations to remove double lounges, and communal books/magazines and to increase the signage, all of which have been actioned accordingly. However overall, they were satisfied with our preparedness.

There has been no change to the current visitation for Aged Care, which remain as per the below:

  1. No more than two people can visit each resident at any time.
  2. Visits must take place in the resident’s room, outdoors, or in a non-communal area, as designated by the facility.
  3. Visitors must not have any symptoms of acute respiratory infection, including fever, history of fever (e.g. chills, night sweats), cough, sore throat, runny nose, or shortness of breath.
  4. Visitors must not have been interstate or overseas in the previous 14 days.
  5. Visitors must not have had contact with anyone known to have COVID-19, or reasonably suspected of having COVID-19, within the previous 14 days.
  6. All visitors must have had the 2020 influenza vaccine.

Additional visitation will be allowed for end-of-life care, and significant support as per previous exemptions.

Southern Cross Care would like to thank you for your ongoing understanding and support during this difficult time.

Although, Tasmania currently remains in a good position, it is important to remain vigilant. Social distancing and hand hygiene are important components to minimising risk of transmission, we ask you to please keep this in mind when visiting your loved ones.

If you have any questions or concerns, please do not hesitate to raise these with your Facility Manager.

Yours sincerely,

Jo Perry
Executive Manager Care Services


Wednesday, August 27 2020

Australia’s COVID-19 Vaccine and Treatment Strategy supports early access to, and delivery of, safe and effective COVID-19 vaccines and treatments, as soon as they become available.
This document outlines how the Australian Government is investing in promising vaccines and treatments, and how they will be delivered to Australians, safely, fairly and rapidly.

You can view the Australian COVID-19 Vaccine & Treatment Strategy here.


Friday, August 14, 2020

Did you know there have been changes to the screening procedures at Aged Care Homes?

In line with advice from Tasmania Public Health, new screening procedures on entering a facility have now come into place.

The major change is that each visitor to the facility must sign a statement declaring the information they have provided is true and correct in regards to whether they are feeling unwell, and symptoms and their contact with suspected or confirmed cases. You can view the new Staff/Visitor Screening Tool for Residential Care Services here.


Monday, August 10, 2020

Dear Residents, Care Receivers, Staff, Families and Friends,

Southern Cross Care would like to inform all residents, staff, families and friends that we have reinstated our Outbreak Management Team and our Emergency Outbreak Preparedness Management Plan for COVID-19 in light of the current situation in Victoria and NSW.

While there is currently no immediate threat of community transmission in Tasmania, we remain vigilant and continue to screen all staff, contractors, and visitors before they enter any of our premises. This screening procedure includes temperature and symptom checks, flu vaccination record checks, and keeping thorough visitor logs in the event transmission tracing is required. Preventative hygiene measures are also strictly adhered to on site in line with the Department of Health recommendations.

In the event the situation escalates in Tasmania, Southern Cross Care’s Emergency Preparedness Outbreak Plan is in place and being monitored and updated frequently in line with current learnings from the Victorian and NSW outbreak. This plan has been designed and tested to provide the best possible continuity of quality care for all our residents.

The situation is evolving constantly and Southern Cross Care (Tas) Inc is committed to providing regular updates for our community to ensure they are informed of all measures being implemented to support our residents, who are most vulnerable to the disease.

Kind regards,

Robyn Boyd
Chief Executive Officer