COVID-19: Updates & Information

COVID-19: Updates & Information

Wednesday, November 25, 2020

The Tasmanian Public Health Services have advised that Victoria will be classified as a low-risk area from Friday 27 November. Travellers who have only spent time in Victoria and other current low-risk areas, in the 14 days prior to arrival in Tasmania will not have to quarantine.

All people arriving in Tasmania should register their travel and contact details via the Tas e-Travel system. For more information visit

Southern Cross Care (Tas) Inc. are excited at the prospect of families being reunited for Christmas, but as always, encourage everyone to remain vigilant to keep themselves, and their families, friends, and loved ones, safe.

Monday, November 23, 2020

The Tasmanian Public Health Services have advised that some travellers who have recently arrived in Tasmania from South Australia will be allowed to leave self-isloation early.

Those who arrived in Tasmania before 5.30pm on November 16 and who spend time in South Australia in the 14 days prior will no longer be required to self-isolate, unless they are waiting for a COVID-19 test result or are experiencing symptoms.

People who arrived in Tasmania from South Australia after 5.30pm on November 16 must remain in quarantine for 14 days from the day the arrived.

For further information regarding these restrictions, visit

Monday, November 16, 2020

The Tasmanian Public Health Services has recently issued the below advice in response to outbreak of COVID-19 in Adelaide.

If you are now in Tasmania and have been in South Australia at any time since Monday, 7 November 2020, you should immediately self-isolate in your residence or accommodation until further advice is provided this afternoon.

If you are in Tasmania and have recently been in South Australia, please be alert for symptoms of COVID-19 and seek testing through the Public Health Hotline on 1800 671 738 if you have any symptoms, even mild.

For further information regarding these restrictions, visit

Wednesday, November 11, 2020

The Tasmanian Government has announced that border restrictions will be fully eased between Victoria and Tasmania from Friday, November 27. This is ahead of the previously planned date of Tuesday, December 1, and is pending Public Health advice that Victoria is classified as a low-risk area from Friday, November 27.

We are excited at the prospect of families being reunited for Christmas, but as always, encourage everyone to remain vigilant to keep themselves, and their families, friends, and loved ones, safe.

Monday, October 26, 2020

In light of the opening of Tasmanian borders for interstate travel, a new screening tool is now in place at all Southern Cross Care (TAS) Inc. Aged Care Homes.

The form that all staff and visitors must sign upon entry has been updated by the Tasmanian Department of Health. All those entering a facility must also declare whether they have been in an area identified as a high or medium risk for COVID-19 (check the Tasmanian Government COVID-19 website here).

Thursday, October 8, 2020

A message from Jo Perry, Executive Manager Care Services.

Tuesday, September 29, 2020

Hay fever symptoms and coronavirus

Dr Mark Veitch, Director of Public Health is advising Tasmanians who suffer from hay fever to get tested for coronavirus if they experience symptoms.

Hay fever can cause a runny, itchy or blocked nose, sneezing, itchy, sore and watery eyes and sometimes a cough. These can also be symptoms of a cold, influenza or coronavirus. Without a test, it can be hard to tell them apart. 
With as many as one in four Tasmanian’s living with hay fever, it is vital that people don’t dismiss any symptoms as simply being a “normal” response to a seasonal flareup of their hay fever.

There is evidence that some people who have caught coronavirus first believed they were simply suffering from hay fever.

The message to Tasmanians is if you have hay fever, even mildly, please get tested for coronavirus, just in case.

While you wait for the result, please stay at home. Don’t go to work and please do not go to a residential aged care home or visit the vulnerable.

For more information, visit

Wednesday, September 16, 2020

When to use Personal Protective Equipment (PPE) in Aged Care
PPE isn’t always necessary. The Department of Health recommends donning PPE only when you are caring for someone with a confirmed case of COVID-19 OR a suspected case of COVID-19, or when in quarantine.

Tuesday, September 1, 2020

To our valued Residents, Families and Friends,

Southern Cross Care have been closely monitoring the current COVID-19 outbreak that is occurring in Victoria. We are also members of a Victorian and Tasmanian advisory group which is working together to ensure the lessons learned on mainland Australia are incorporated into our plan to manage the risk of COVID-19 in Tasmania.

Additionally, a number of Southern Cross Care homes were recently visited by the Aged Care Quality and Safety Commission (ACQSC) to undertake a COVID-19 infection control audit. These audits are currently happening statewide across all organisations and aged care providers

During their visit the ACQSC made a few recommendations to remove double lounges, and communal books/magazines and to increase the signage, all of which have been actioned accordingly. However overall, they were satisfied with our preparedness.

There has been no change to the current visitation for Aged Care, which remain as per the below:

  1. No more than two people can visit each resident at any time.
  2. Visits must take place in the resident’s room, outdoors, or in a non-communal area, as designated by the facility.
  3. Visitors must not have any symptoms of acute respiratory infection, including fever, history of fever (e.g. chills, night sweats), cough, sore throat, runny nose, or shortness of breath.
  4. Visitors must not have been interstate or overseas in the previous 14 days.
  5. Visitors must not have had contact with anyone known to have COVID-19, or reasonably suspected of having COVID-19, within the previous 14 days.
  6. All visitors must have had the 2020 influenza vaccine.

Additional visitation will be allowed for end-of-life care, and significant support as per previous exemptions.

Southern Cross Care would like to thank you for your ongoing understanding and support during this difficult time.

Although, Tasmania currently remains in a good position, it is important to remain vigilant. Social distancing and hand hygiene are important components to minimising risk of transmission, we ask you to please keep this in mind when visiting your loved ones.

If you have any questions or concerns, please do not hesitate to raise these with your Facility Manager.

Yours sincerely,

Jo Perry
Executive Manager Care Services

Wednesday, August 27 2020

Australia’s COVID-19 Vaccine and Treatment Strategy supports early access to, and delivery of, safe and effective COVID-19 vaccines and treatments, as soon as they become available.
This document outlines how the Australian Government is investing in promising vaccines and treatments, and how they will be delivered to Australians, safely, fairly and rapidly.

You can view the Australian COVID-19 Vaccine & Treatment Strategy here.

Friday, August 14, 2020

Did you know there have been changes to the screening procedures at Aged Care Homes?

In line with advice from Tasmania Public Health, new screening procedures on entering a facility have now come into place.

The major change is that each visitor to the facility must sign a statement declaring the information they have provided is true and correct in regards to whether they are feeling unwell, and symptoms and their contact with suspected or confirmed cases. You can view the new Staff/Visitor Screening Tool for Residential Care Services here.

Monday, August 10, 2020

Dear Residents, Care Receivers, Staff, Families and Friends,

Southern Cross Care would like to inform all residents, staff, families and friends that we have reinstated our Outbreak Management Team and our Emergency Outbreak Preparedness Management Plan for COVID-19 in light of the current situation in Victoria and NSW.

While there is currently no immediate threat of community transmission in Tasmania, we remain vigilant and continue to screen all staff, contractors, and visitors before they enter any of our premises. This screening procedure includes temperature and symptom checks, flu vaccination record checks, and keeping thorough visitor logs in the event transmission tracing is required. Preventative hygiene measures are also strictly adhered to on site in line with the Department of Health recommendations.

In the event the situation escalates in Tasmania, Southern Cross Care’s Emergency Preparedness Outbreak Plan is in place and being monitored and updated frequently in line with current learnings from the Victorian and NSW outbreak. This plan has been designed and tested to provide the best possible continuity of quality care for all our residents.

The situation is evolving constantly and Southern Cross Care (Tas) Inc is committed to providing regular updates for our community to ensure they are informed of all measures being implemented to support our residents, who are most vulnerable to the disease.

Kind regards,

Robyn Boyd
Chief Executive Officer