Community Care North-West

Southern Cross Care (Tas.) Inc. has offices in both Devonport and Somerset and provides  Community Aged Care Packages and Extended Care at Home Dementia packages to eligible clients in Burnie, Somerset, Wynyard,  Devonport and King Island areas.

Southern Cross Care (Tas.) Inc. has 50 Community Aged Care Packages (pdf) in the Burnie, Somerset and Wynyard area and 17 in the Devonport area.  There are also 5 packages on King Island.

The aim of these packages is to establish a program of care in partnership with the client which enables and encourages independence and quality of life. Flexibility is the key to the package of care and the agreed range of services can change as the clients care needs change. Eligibility for these packages is after assessment by the Aged Care Assessment Team  (link). The client contribution is modest and no one is refused care because of financial hardship.

All field staff are qualified and skilled in the delivery of flexible care which is tailored to meet each clients needs in an individual and supportive way. Professional and experienced case management ensures seamless care which is tailored to meet each individual’s changing needs. The packages are designed to maintain and restore independence and quality of life.

Services include but are not limited to:

•  Personal care such as showering or dressing
•  Meal preparation
•  Transport ,shopping and social activities
•  Housework and laundry services
•  Gardening
•  Assistance with medication.
•  After hours support service

For those clients who have been assessed by the Aged Care Assessment Team as eligible to receive an Extended Care At Home Dementia Package (pdf), Southern Cross Care (Tas.) Inc. can assist with the provision of integrated high level care in Burnie, Somerset, Wynyard and Devonport.

These packages provide more complex care levels than Community Aged Care Packages with a special emphasis on the complexities and challenges of care associated with dementia. Naturally the primary carer is closely involved with the case management in a true partnership to achieve optimal outcomes for client and carer alike. Innovation and flexibility are key factors in the design of the care package together with a personalised match of staff to client.

The services are varied and include but are not limited to

•  Home care including cleaning, laundry and meal preparation
•  Personal care such as showering, dressing and personal hygiene
•  Nursing and allied health services
•  Aids and equipment
•  After hours support services
•  Transport and shopping
•  Home and garden maintenance for safety
•  Assistance with accessing social and spiritual and recreational activities
•  Counselling  and support

The staff have training in the special needs of those people living with dementia and understand the specific needs of those who give the majority of the care to the client. A high level of professional case management is central to the care planning which is formulated in close consultation with all stakeholders.

Southern Cross Care (Tas.) Inc. is also a contracted provider for eligible Veterans under the Veterans Home Care Scheme. Assessment for eligibility is conducted by an external assessor who may be contacted by phoning 1300 550 450.

In addition to Government subsidised services we can also offer the same high standard of supportive care on a Fee for Service (pdf) basis to those who for some reason are ineligible for other funding or who may require additional services. .